Privacy Policy

Last Updated: [12/04/2025]

PanelsPro ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, panelspro.com.au (the "Website").

1. Information We Collect

We collect limited information from you through your use of the Website. This primarily consists of information collected via cookies and similar tracking technologies. The types of information we collect may include:

Website Usage Data: Information about how you access and use our Website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
Cookie Information: Data collected through cookies and similar technologies, which may include session cookies, persistent cookies, and third-party cookies. This information helps us to remember your preferences, understand how you use our Website, and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve the Website: To ensure the Website functions properly, to personalize your experience, and to improve our Website's content and design.
To Analyze Website Usage: To understand how users interact with our Website, to monitor Website traffic, and to conduct research and analysis to improve our services.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to collect information as described above.

What are Cookies? Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website owners.
Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the Website to function properly. They enable you to navigate the Website and use its features.
- Analytics Cookies: These cookies help us understand how visitors use our Website by collecting and reporting information anonymously. We use this information to improve our Website.
- Third-Party Cookies: We may use third-party services that place cookies on your device. These cookies may be used to track your activity across different websites.
Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable cookies, some parts of our Website may not function properly.

4. Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our Website, such as website hosting providers, analytics providers, and other service providers.
Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid legal request, such as a court order or government demand.
Protection of Our Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We recommend that you review the privacy policies of those websites before providing any personal information.

7. International Data Transfers

The information we collect may be transferred to and processed in countries other than Australia. These countries may have data protection laws that are different from the laws of Australia. However, we will take steps to ensure that your information is protected in accordance with applicable laws.

8. Your Rights

You may have certain rights under Australian privacy laws, including the right to:

Access: Request access to the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete personal information.
Erasure: Request that we erase your personal information in certain circumstances.
Object: Object to the processing of your personal information in certain circumstances.

To exercise your rights, please contact us using the contact information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Website. Your continued use of the Website following the posting of any changes constitutes your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

PanelsPro

PO Box 338

100 Toorak Rd

South Yarra, Vic, 3141